Warranty

To obtain Warranty service for your product, select the appropriate subject below.

Download copy of Warranty.

Vacuum Cups

LIMITED WARRANTY

Wood’s Powr-Grip vacuum cups are carefully constructed, thoroughly inspected at various stages of production, and individually tested. They are warranted to be free from defects in workmanship and materials for one year from the date of purchase. If a problem develops during the warranty period, return the complete product as directed below. If inspection shows that the problem is due to defective workmanship or materials, the product will be repaired or replaced without charge.

WARRANTY DOES NOT APPLY WHEN:

  • Rubber portions have been cut or scratched during use.
  • Repairs are required due to abnormal wear and tear.
  • The product has been abused, misused or neglected.
  • Alterations have been made to the product.

A problem not covered under warranty will be corrected automatically, unless the customer includes a written request for notification of costs prior to repair. Otherwise the customer assumes all responsibility for repair costs and agrees to receive the repaired product on a C.O.D. basis.

TO OBTAIN WARRANTY SERVICE

For purchases in North America

Please include your name, address and phone number;
Indicate WARRANTY RETURN;
Ship product—prepaid—DIRECTLY TO MANUFACTURER at:

     Wood’s Powr-Grip Co., Inc.
     908-I West Main Street
     Laurel, MT 59044
     USA

For purchases in all other localities

  • Return product to point of purchase.

Equipment Products

LIMITED WARRANTY

Powr-Grip equipment products are carefully constructed, thoroughly inspected at various stages of production, and individually tested. They are warranted to be free from defects in workmanship and materials for a period of one year from the date of purchase. If a problem develops during the warranty period, follow the instructions hereafter to obtain warranty service. If inspection shows that the problem is due to defective workmanship or materials, Powr-Grip will repair the unit without charge.

WARRANTY DOES NOT APPLY WHEN:

  • Modifications have been made to the unit after leaving the factory.
  • Rubber portions have been cut or scratched during use.
  • Repairs are required due to abnormal wear and tear.
  • The unit has been damaged, misused, or neglected.

If a problem is not covered under warranty, Powr-Grip will notify the customer of costs prior to repair. If the customer agrees to pay all repair costs and to receive the repaired unit on a C.O.D. basis, Powr-Grip then will proceed with repairs.

TO OBTAIN REPAIRS OR WARRANTY SERVICE

For purchases in North America

Contact the Technical Service Department at Wood’s Powr-Grip Co.. When factory service is required, ship the complete unit–prepaid–along with your name, address and phone number to the address below.

For purchases in all other localities:

Contact the Technical Service Department at Wood’s Powr-Grip Co. or your dealer for assistance.

     Wood’s Powr-Grip Co., Inc.
     908-I West Main Street
     Laurel, MT 59044
     USA

Toll-free: 888-769-7474
Local: 406-628-8231
Fax: 406-628-8354