Serial Number Received
Thank you for submitting your serial number.
We will check to see if your product is affected by the identified pad issue.
What to do if your suction cup is affected:
- If your suction cup is identified as having an affected pad, you will receive instructions on how to proceed with the replacement process.
- We will send you a new vacuum pad free of charge to ensure your Wood's Powr-Grip product functions as expected.
What to do if your suction cup is not affected:
If your suction cup is not identified for a replacement pad, there may be other, unrelated issues impacting its performance. To ensure we address and resolve your issue, please send your suction cup to us through our Warranty program. Our team will thoroughly investigate and remedy the problem.
Thank you for your cooperation and understanding. We are committed to providing you with the highest quality products and exceptional customer service.
Need help? If you have any questions or need assistance, please contact our customer support team or call us at (406) 628-8231.