Privacy Policy
Android Version (Effective Date: 4/8/25)
The Wood's Powr-Grip (WPG) Intelli-Grip app (hereafter referred to as "the app") is dedicated to safeguarding the privacy of its users. We are committed to ensuring that your personal information is protected. This privacy policy outlines how the app collects, uses, and protects your data. By using the app, you consent to the practices described herein.
Data Collection and Usage:
The app does not collect or utilize any personal data or files except as outlined below:
Preference settings: The app stores preference settings, controlling its appearance and functionality, solely on the user's device. These settings are not transmitted elsewhere.
Location data: The app requests access to Location permission to locate nearby lifters using Bluetooth. Location data is solely utilized for this purpose and is not transmitted to WPG for any reason.
User activity within the app: Accessing the WPG Parts Store from the app is logged by WPG. Users can opt-out of this data collection in the app settings.
Maintenance Accounts: Users have the option to create a ‘WPG Diagnostics Account'. If opted for, email, first name, last name, and company details are stored. This account can be deleted either through the app or via the provided link: https://www.wpgdiagnostics.com/WPGDiagnostics/html/deleteAccount.php.
- Lifter Maintenance Data Collection: Lifters connected to the app through Bluetooth will collect anonymous data on:
Lifter 12V battery health and usage
Lifter 9V battery health and usage
Lifter vacuum leak rates
This data is transmitted to WPG for analysis and product development. Users can opt-out of this data collection in the app settings.
- Users can input lifter-specific details, including the last-changed dates for the 12v and 9v batteries, the last-changed date for pads, and custom reminders. This data is solely stored for user reference.
If the above data is given, WPG links lifter data (ie. serial number, model, etc.) to your account. This link to your account can be deleted in the app.
Legal Basis for Processing:
If you are located in the European Economic Area (EEA), we rely on the following legal bases under GDPR for collecting and processing your data:
Your consent (e.g., when creating a WPG Diagnostics Account)
Performance (e.g., providing app functionality or support)
Legitimate interests (e.g., improving product performance based on anonymized lifter data)
Compliance with legal obligations
You may withdraw your consent at any time via the app settings or by contacting us.
Children’s Privacy:
This app is not intended for children under 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the data as soon as possible.
Third Party Sharing and Sale of Data:
WPG does not sell any personal data and does not share user data with third parties for marketing or commercial purposes. Any data collected is used exclusively by WPG for product improvement, diagnostics, or service delivery.
California “Do Not Sell My Personal Information” Notice:
Although we do not sell your personal information, California residents may still submit a "Do Not Sell My Personal Information" request out of caution. To submit such a request, please email us at [email protected] with the subject line “Do Not Sell My Info.”
Data Encryption:
As part of our commitment to enhancing data security, we have implemented encryption protocols for data transmitted to WPG. This encryption ensures that your information remains secure during transmission.
Data Transfers:
Our app collects and processes data globally, with all information ultimately transferred to and stored on servers located in the United States. By using this app, you acknowledge and consent to the transfer of your data to the United States, which may have different data protection laws than those in your country of residence. We implement appropriate safeguards to protect your information during these transfers. For users in the European Economic Area (EEA), United Kingdom, or Switzerland, please note that while the United States may not have been deemed to provide an adequate level of data protection by your jurisdiction, we take measures to ensure your data receives a level of protection consistent with the requirements of applicable data protection laws.
Data Retention:
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your data or request it be updated, please contact us at [email protected].
Data Deletion:
If you wish to have any of your data deleted, you can contact WPG at [email protected] or at 1-406-628-8231.
User Rights Under Data Protection Laws:
Depending on your location, you may have certain rights under applicable data protection laws. These may include:
The right to know what personal data we collect, use, disclose, or sell
The right to access and receive a copy of your personal data
The right to request correction of inaccurate data
The right to request deletion of your personal data
The right to object to or restrict certain processing
The right to data portability
The right not to be subject to automated decision-making or profiling (note: the app does not use these)
You can exercise these rights by contacting us at [email protected] or 1-406-628-8231.
Data Protection Contact:
For GDPR-related inquiries, please contact us at [email protected].
Data Breach Notification:
In the case of a data breach, WPG will notify users by account email that their personal data may have been accessed.
Updates to Privacy Policy:
WPG reserves the right to update and modify this Privacy Policy without prior notice. Any new features that augment or enhance the current program, including the release of new tools and resources, shall be subject to this Privacy Policy. Continued use of the App after any such changes shall constitute your consent to such changes. We encourage users to review this policy periodically for any updates or modifications. If there are significant changes made to this policy, users will be notified through their account emails.
If you have any questions or concerns regarding this privacy policy, please contact us.
iOS Version (Effective Date: 3/5/24)
The Wood's Powr-Grip (WPG) Intelli-Grip app (hereafter referred to as "the app") is dedicated to safeguarding the privacy of its users. The app does not share any information with third parties. We are committed to ensuring that your personal information is protected. This privacy policy outlines how the app collects, uses, and protects your data. By using the app, you consent to the practices described herein. Please be advised that declining to grant Bluetooth permission will result in the app's inability to function properly.
Data Encryption:
As part of our commitment to enhancing data security, we have implemented encryption protocols for data transmitted to Wood's Powr-Grip. This encryption ensures that your information remains secure during transmission.
Data Collection and Usage:
The app does not does not collect or utilize any personal data or files on the device it's installed on except as outlined below:
- Preference settings: The app stores preference settings, controlling its appearance and functionality, solely on the user's device. These settings are not transmitted elsewhere.
- Location data: The app requests Access Fine Location permission to locate nearby lifters using Bluetooth Low Energy. Location data is solely utilized for this purpose and is not transmitted or used for any other reason.
- User activity within the app: Accessing the WPG Parts Store from the app is logged by WPG. This tracking is universal across all devices and cannot be disabled.
- Maintenance Accounts: Users have the option to create a 'Maintenance Account'. If opted for, email, first name, last name, and company details are stored. This account can be deleted either through the app or via the provided link: https://www.wpgdiagnostics.com/WPGDiagnostics/html/deleteAccount.php.
- Personal information: If a user voluntarily registers their product with a Maintenance Account, the app collects data such as name, email, and physical address. This information is used expressly for app functionality, customer service, advertising, and marketing purposes.
- Users can input lifter-specific details, including the last-changed dates for the 12v and 9v batteries, the last-changed date for pads, and custom reminders. These reminders allow users to enter personalized text and are solely stored for user reference.
- Bluetooth usage: The app requests permission to use Bluetooth to communicate with Intelli-Grip lifters. Data received from the lifter is processed and displayed within the app and is not sent elsewhere except in the following cases:
- Feedback submission: If the user chooses the "send feedback" option, an email with diagnostic information about the lifter, app version, phone model, and OS is generated. The user may review and send this email to WPG, thereby granting permission for further use of the information for technical assistance. No further data will be collected or sent after the email is generated.
- Live Stream Troubleshooting: When enabled, the app sends lifter data to WPG for troubleshooting purposes. This data includes vacuum levels, battery charge, diagnostic flags, buzzer, strobe, and pump statuses. No personal information or location data is transmitted. Once disabled, data transmission ceases, and data remains solely on the device.
- Lifer Data Analysis: The feature titled "Lifter Data Analysis" will automatically generate and send an email to WPG containing a summary of lifter data.
- Leak Rate and Battery Stats: The app gathers lifter leak rate data and battery measurements (12v and 9v) during lifts if connected to a lifter, transmitting this data to WPG. This data collection is automatic for all devices and cannot be deactivated.
- Registration: With a Maintenance Account, users may register lifters, storing their lifter serial number, model, and address, in addition to existing data. If the user submits the registration form, vital lifter information (e.g., serial number) is sent to WPG. This information is used to connect customers with manufacturing records and may be used for app functionality, customer service, advertising, or marketing purposes.
Data Deletion:
If you wish to have your data deleted, you can contact Wood's Powr-Grip at [email protected] or at 1-406-628-8231.
Updates to Privacy Policy:
Wood's Powr-Grip reserves the right to update and modify this Privacy Policy from time to time without prior notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to this Privacy Policy. Continued use of the App after any such changes shall constitute your consent to such changes. We encourage users to review this policy periodically for any updates or modifications.
If you have any questions or concerns regarding this privacy policy, please contact us.
Wood’s Powr-Grip
1-406-628-8231
908 W Main St
Laurel, MT 59044